I've been saying this since I first encountered it in 2002. People are finally catching on.
At least the India Daily is saying it's not so great.
And the Herman Group says.
Customer complaints are now joined by employee complaints in the host countries. Increasing challenges are pushing employers to slow the flow of jobs overseas and to begin bringing jobs back for efficiency and stakeholder satisfaction. Even stockholders are questioning whether the alleged cost savings justified.
What should be interesting to managers and executives who read this is how far ahead of the curve recruiters are in the game of competitive intelligence. To be clear - outsourcing is not all bad - but I could tell you offline who is doing it right and who is doing it dead wrong in St Louis.
But why would I? No executive has asked me - so unless you get me drunk at a Christmas party...
