St Louis Blogging Boot Camp

I get a lot of requests from small business owners looking to improve their online brand.  For those not in the know, blogging is one of the easiest ways to build a online profile, and in comparison to paying an SEO company or marketing expert to do it, the return on your money is phenomenal.

The problem of course is one of scale.  What might work for a larger company isn't always feasible for the budget of an owner/entrepreneur.  There's also the question of community, as I find a lot of people are excited to start blogging, but can't keep it up without support.

So the result, is the first St Louis Business Blogging Bootcamp.  I'm going to work with 5 companies to show them how to use blogs to increase sales, referrals, and their online presence.

The classes will be conducted online using GoTo Meeting and in-person when necessary, and will be a six week course (one class a week) on how to set up and run a blog.

I need businesses that aren't competitive, and in some ways are complementary.  Some great examples would be real estate, b-to-b sales, b-to-c sales, a recruiter, a car dealer, a furniture store, a mortgage company, and a professional services company like an accountant or financial services person.

I'm hand-picking the class for best fit, and will run other classes in the future, but if you think this is you, contact me through e-mail at jdurbin@durbinmedia.com

Why Social Media Matters To Companies

My lecture on the impact of social media stresses the two sides of social media.  The first is the technical aspect, which covers the tools and how they can be used to advance traditional corporate purposes.

But the second piece of social media is the impact is has on companies as a phenomenon.  The public has access to the same tools as the corporations, and what they are doing as a group is dwarfing what companies are or even can do.

  What does that mean?  It means that the tools can be tracked with your typical technology charts, where early adopters, and fast seconds, and finally, mass use and monetization are the order of the day, but it would be a mistake to group social media in with other technological revolutions.

The difference is human need. Social media covers six basic human needs in a way no other technology does.  In the mass movements I'm talking about, technology is already adopted, and the change now is the way in which the user base is altered by the technology.

Don't take my word for it.  Listen to Tony Robbins describe his version of the six basic human needs, and think about how the fit into social media.

  1. Certainty
  2. Variety
  3. Significance
  4. Connection
  5. Growth
  6. Contribution.

Whether or not your a Robbins fan, you can see that social media gives people more than just technical tools.  It enables wide-spread relationships that fulfill needs that aren't filled in the workplace or home. I was an account manager for a staffing firm, whose company saw me as just someone to fill a role.  I wanted more, and social media gave me all six needs in a way my job didn't.

This is true for Mom blogs, business and marketing blogs, pr and recruiting networks, twitter friends, politically minded citizens, knitting bloggers, and kids in communities Club Penguin and Webkinz and World of Warcraft.

It's  a mistake to see social media as just talking.  Yes, lots of businesses are misusing or failing to understand social media, but the real cutting edge is in the user base, and that's altering the way we communicate to our customers, vendors, and employees a lot faster than our internal social media programs.

Impact Of Social Media: Lecture Wednesday Morning

If you're signed up, don't forget tomorrow, Wednesday, is the lecture on social media at Washington University.

Here's the link to the google map to Whittaker Auditorium.  It's on the corner of Big Bend and Forest Park Parkway, caddy-corner from the Kayak Cafe.

Feedback is appreciated

The link is found here, and has been corrected for the background.

Go Sign Up For RecruitingBlogs.com

I don't often make demands of you the readers, but I was looking through RecruitingBlogs.com, the social network for Recruiters that has seen amazing growth (11,000 members), and there are only 26 Missouri recruiters.

That's crazy - I have more Missouri readers than that.  We need to boost our numbers, and get in on a forum that gives you fantastic information, helps you connect, do your job better, get hired, win prizes.

Seriously. Recruitingblogs.com.  Add me as a friend when you get there.  If we add 50 people from Missouri, and you friend me, I'll put your names in a hat and draw a name for a $50 gift certificate to Bristols.  If we add 50 more, and you are already a Missouri friend, I'll put your name in as well.

Getting Recruiting Bloggers Into Newspapers

I got started as a recruiting blogger going through newspaper employment sections.  The advice that was given was so incredibly bad that I felt the need to call these syndicated columnists out on the carpet.

From interview weakness questions to negotiating salaries, columnist advice in newspapers is embarrassingly bad.  It's the symptom of distance.  Syndicated columnists don't look for jobs the same way that the people who read the employment section of the newspaper do.  They're far removed from the actual, day-to-day employment process.  And it shows.

I'm a long way from writing furious scribes on this topic here and at recruiting.com, and my choice of topic has moved from candidate-focused to business focused, but there are a lot of fresh and not so fresh voices in the recruiting blogosphere that day in and day out are providing fantastic advice to the average job-seeker.

I'm talking about people like Jason Alba and Chris Russell and Louise Fletcher, who regularly put out fantastic advice that peels back the problems of employment process and helps people get jobs.

Continue reading "Getting Recruiting Bloggers Into Newspapers" »

Ironic E-mails From eGrabber

eGrabber sent me what looks like a bulk advertising solicitation this morning. It's pretty funny, as they are promoting a tool that grabs contact information from the web.  I don't mind businesses sending me information - my role in the online recruiting community has been one of breaking news, evaluating products, and building  buzz.  It is strange when I get bad e-mails, though, and I post this only as an instructional lesson.

  Hi, (Your formatting is off.  The Hi is too far to the right- and don't you know my real name?  If you're  bragging about contact information, shouldn't you at least use my real name)

I am Smith, a Marketing  Associate at eGrabber, Inc (www.egrabber.com <http://www.egrabber.com/> ). (Come on, we know this isn't your real nameWhy go through the trouble of writing a name down if you're not going to be a live person?)

eGrabber is the leading Silicon Valley-based provider of data  capture automation engines. eGrabber's tools quickly capture contact  information found on web sites, emails and other places and transfer them to  ACT!/GoldMine/Outlook for immediate follow-up. (I like that you call yourself the leading Silicon Valley provider.  I wonder if there is a provider in Duluth, MN that is better for me?)

I am looking for  Advertising/Partnership opportunities to promote our products (through banner  advertisements/ stand alone email ads). (what is a partnership opportunity?  Are you offering me a chance to buy into your company?  And why use slashes instead of and/or, it's annoying/poorgrammar.)

We have a newsletter subscriber  base of 55K, and our audience will be a good fit to promote your  products.(You have an extra space after subscriber.  And if you don't even know my name, how do you know what products I'm selling.  How do you even know I'm selling products?)

Let me know if we could work out some sort of a barter deal  (or) a co-registration deal. I am pretty sure that both our organizations can  benefit immensely from a venture of this nature. Please feel free to reply to  this email. I look forward to hearing from  you.

Regards
-----------------------------------------------------------------------------------
Smith  - Marketing Associate - eGrabber Inc

Barter?  Look buddy, I take cash, not chickens in payment for my services.  I do agree you can benefit from my services, but maybe an editor or some live person checking your e-mail would be a better first step.  For a company that says they are expert at finding contact information, you've just provided a very poor example of gathering contact information.  I don't know what site or what company you're trying to pitch to, but a little homework upfront would have made a difference.  I do have products to sell, but there's not a chance I'd let you in on it if you take so little care with your e-mail marketing.

Tell you what.  Smith, if that's your real name, if you are reading this, contact me, and we'll talk about changing the piece.  If you were serious about partnering, I would think you at least have an interest in reading the blog.  If not, and Smith is an imaginary name, well, consider us to have an imaginary partnership, and I'll put up an imaginary  banner ad for you. 

Recruiting Tools 2.0 Workshop

I'm going to change the way you recruit, in less than 5 minutes a day.

My new webinar on August 12th is about Recruiting 2.0 Tools.  We're going to surf the world-wide web and repurpose social media tools to use in recruiting.  Calendars, video slideshows, click-to-call sites, and microblogging are all on the menu.  This will be like nothing the recruiting world has ever imagined.

Sign up for 1:30 EST, August 12th at Hireability.

Recruiting 2.0 Tools Workshop:  5 Minutes A Day To Change The Way You Hire

Jim Durbin is an expert in social media who connects companies with results-driven candidates. As a consultant and business owner, Jim has worked with over 40 companies to deliver integrated marketing solutions using blogs, social networks, widgets and video.

In this 90 minute webinar, Jim demonstrates a step by step walk-through of the hottest Web 2.0 applications, including Twitter, FriendFeed, Meebo, YouTube, Flikr, Skype, Jajah, and more.  This is no dry presentation. We’ll show you how to easily manage entire social media campaigns in less than five minutes a day, using free tools that connect you with hundreds of the right prospects in your market.   

Everyone's talking about Facebook, MySpace and LinkedIn, but these sites can take a substantial upfront investment to yield results.  In this one of a kind presentation, you’ll learn how to interview candidates over video, create click-to-call job orders, promote positions through microblogging, and build a referral system that requires no maintenance.   The best candidates are getting smarter about looking for work. They're using the power of Web 2.0 to connect with hiring managers and other great candidates, and their personal networks often shun recruiters as unnecessary middleman.  Using specialized knowledge learned in this webinar, you can get to those spaces and identify yourself as a savvy recruiter faster than your competition can post a job on Monster.


CAIT Breakfast Speech August 20th

I'll be giving a lecture on the effect of Social Media on the Modern Corporation for CAIT, the Center for the Application of Information Technology at Washington University next month.

Registration will be available soon on their website.  This is an open event, but would most benefit executives in Information Technology, Recruiting, Marketing, Corporate Communication, and those small to mid-sized businesses interested in social media programs.

This won't be a sales pitch. I'll be discussing the impact social media has had on revenue, branding, hiring and advertising.  More to come.

Human Resources Groups In St Louis

I was supposed to attend a presentation of the HRPS yesterday, which is the Human Resources Planning Society, and it got me thinking about all of the groups that are out there just for the HR folks.

There's HRPS, which I hadn't heard of before, but just had the event at Express Scripts.  There's  NHRA, which does the lunchtime speeches.  There's SHRM, which is the big national one that has all the trade shows.   There's HRMA, the Human Resources Management Association, which has a social network of sorts.

Any others I'm missing in the Lou'?

Lance Launches HRMToday

Lance Haun, the writer behind Your HR Guy, diversified his blogging portfolio with the launch of HRMToday.com last week.

HRMToday.com is going to be focusing on issues HR Professionals are dealing with on a daily basis. There are going to be two differences between my current site YourHRGuy.com and the new site:

  • HRM Today won't be centered around career advice like my current blog. It will be a site for and by HR professionals to interact and talk about today's issues.
  • HRM Today is a multi-user platform allowing any HR professional who wishes to participate to share their blogs with a focused audience. Whether that be through cross-posting, promoting current blog postings or writing blog postings on their customizable author pages.

Congratulations, Lance.  I look forward to reading more.

Animal Show Leads To More Radio Appearances

My appearance on the Animal show was well-received, and I want to thank everyone who sent such nice notes.  As such things are wont to do, it led me to another appearance on Blog Talk Radio, this time with Elizabeth Lengyel, the people coach.

That's cool enough, as it's a big audience, and different than most of our recruiting folks, but there's a surprise in store. My good friend Harry Joiner, the marketing headhunter will be, uh, joining me - on the show, as we talk about online profiles and how to get found by recruiters.

Elizabeth's audience is very diverse, and reflects the new ethos of taking charge of your career. You take Harry's brilliance in this manner and my experience in self-promotion and you have a pretty good show.

Career Conversations with the Marketing Headhunter and the Social Media Headhuter.  It will be May 29th at 7:00 P.M. CST, and of course it will be available for download.


Animal Show At 11:00 CST

I'm going to be on the Animal Radio Show in just a few minutes, talking about social media in recruiting.

http://recruitingshow.com/

Call into 646-652-2754 and listen, or be heard.  Open to all, and there will be audio playback.


Facebook Recruiting: Hiring Inside Facebook

Facebookwebinar_2 The event is set.  May 21st, I'll be hosting a live webinar on Facebook recruiting through hireability. The session is called,

Facebook Recruiting:  A Live Demonstration of Hiring Inside Facebook by Jim Durbin, the Social Media Headhunter.

The explosion of Facebook as a social networking tool is challenge and a mystery to recruiters.  Unlike LinkedIn Plaxo, Facebook users aren't looking to be contacted in a search for jobs.  They certainly don't want to be headhunted, until they're ready.  Jim Durbin, a social media expert takes a look at Facebook from the eyes of an experienced staffing professional, and provides live, actionable training on how to use Facebook to increase placements.

In a session that combines sourcing, contacting, and referral generation, Mr. Durbin shows recruiters how to navigate the tricky waters of social networking.

The event is a paid webinar - the cost is $89, and it will be 4:00 p.m. EST/1:00 p.m. PST, and will cover sourcing, filtering, connecting, reference checking, and referrals in Facebook.  Most training sessions are full of theory - this webinar will be a walkthrough of screens and search terms on an actual job search.

There'll be Cross-promotion at socialmediaheadhunter and my other recruiting blogs Charlotte, Seattle, and KC Recruiting, as well as the social networks  and social media circles.  If you announce the event on your blog, be sure to send me an e-mail, and I'll link to you from this PR5 blog.

Jim Stroud Is Giving Away His Book

Jim Stroud's new book, Resume Forensics is going to free to anyone who subscribes to his blog, the recruiters lounge, by e-mail.

Once he hits 5,000 new subscribers, he will give it away to everyone on his list. Shortly thereafter, it will be for sale and no longer free. What's inside.

* How to search Google for free resumes
* How to search Yahoo for free resumes
* How to search Live for free resumes
* How to find additional keywords for your resume searches
* How to create search strings that work on Google, Yahoo and Live
* How to take a job description and create multiple search strings from it. (As an example, I take one job description and create 56 pages of search strings from it.)
* How to automate your resume searches so you can (literally) source resumes while you sleep.

If you would like to get a free copy of it, go to this link below for details: http://tinyurl.com/5qwguj

(It will redirect to you my blog where you will find more instructions.)

yes, this is almost verbatim as everyone else, but I like Jim, and you'd be a fool not to get his book.

2008 Source Of Hire From Career XRoads

This is a little late, but if you haven't seen it, it's new to you.  The 2008 Source of Hire Survey by Gerry and Mark is out, and it once again gives us insight into how corporate America hires, or at least how they measure hiring.  The download is free, and available at Gerry''s site.

I'll dig into it and show some interesting facts, but chief among them is the recognition that what you read in the press releases isn't always the truth.

The first thing that stands out? 

-Hires attributed to Job Boards (including the Company site as a job board) represent 25.7% of external hires.
-Unfortunately Hires attributed to the Company Website are half of the Job Board category and, in our opinion, suspect (we maintain that the company website is a destination not a source).

Remember that when you're listening to an exec tell you they don't need your services because they get most of their hires from people coming to the website.  There's clearly a huge disconnect between what we assume about corporate hiring, and the truth.

And these are the companies that are willing to be surveyed.

hattip:  BlueSkyResumes, who points out that 28.7% of hires can from referrals, which means you chances of getting hired by knowing someone at a company is between 1 in 3 and 1 in 4.  And yet so many people apply to careers site and wonder why they don't get callbacks.

Michael Homula Webinar: Wednesday March 26th

Michael Homula, one of the foremost recruiting trainers in the country, is hosting a free webinar at HCI this week.

        You Have The Names:  Now What?  Moving Beyond Name Generation and Sourcing to Active Recruiting

The promise of the internet has delivered many wishes, including granting access to thousands of names and contact numbers for potential candidates to daily-grind recruiters everywhere. Recruiting is really about building relationships, and yet the art and science of what to do with those names, how to influence candidates and shepherd them through the recruiting process, even how to hold the initial conversation, is still a secret of the top echelon of strategic talent management professionals.

Has the technique of opening a dialogue with a potential candidate eluded your grasp? Or perhaps are you ready to make more successful cold-calls? Is your recruiting team able to effectively convert names on a spreadsheet to hires behind desks? In this webcast we'll hear from an award-winning recruiter and trainer on how to move beyond simple name generation and into active recruiting.

I had over 250 people at my webinar, and if there is any justice, Michael will have 4 times that.  Learn how to take words and lists and put them into action.


 

Webinar Numbers Over 250

Well I'm just pleased as punch to find out that over 250 of you are registered for my HCI event on how to use Social Media to Recruit next week.  I promise you, you'll walk away with some bonafide social media recruiting tips.  This is hot stuff, and will not be available anywhere but in my webinars.

If you like what you hear, consider signing up for the March 6th and 7th Webinars, where I'll be with Shally Steckerl and Margaret Graziano discussing Upcoming Recruiting Trends.  That's a paid webinar - but if you are a staffing firm owner or a Human Resources executive, you cannot miss it.

If we are going into a recession, or if you plan to be in business 5 years from now, this is what's coming.
To sign up, head on over to Margaret Graziano's Keen Hire blog, or Shally's JobMachine site.

Cost is $89.97 per participant. 

Continue reading "Webinar Numbers Over 250" »

Recruiting Projects

Every once in a while, I like to send out some love to social media clients, especially those in the social media space. 

We'll start with Michael Homula, of Bearing Fruit Consulting.  Michael writes at BearingFruitConsulting on recruiter and sourcer training, workforce development, and employment branding. He' s a recruiter and management guru, and his business has been booming.

Margaret Graziano is a recruiter and business owner who believes in benchmarking, personality assessments, and behavioral interviewing. In addition to being a marketing dynamo, she recruits full time and has started a new company Keen Hire, which I expect to take the world by storm.

NetShare is a member-based social network that provides employment advice, social networking, referrals, and career guidance to executives.  It's a tightly knit community of executives nationwide who  utilize each other's strengths to find jobs, make hiring decisions, and work on their career management.
They also have a lot of six figure management positions in their network.

Continue reading "Recruiting Projects" »

Fluid Leadership

In response to John Sumser's post on leadership at Recruiting.com

For all the talk about Gen Y leadership, it's the Gen X folks like myself that are leaving corporations in droves and starting functional, profitable businesses that didn't exist five years ago.

Of course, being a Gen X'er, I'm supposed to complain, and I'm used to not having Boomers and Gen Y listen to me.

There are a lot of trends going on, and I think the Gen Y one is media driven.  Give them mortgages and babies and the dream of an enlightened workplace all goes away.

As for the Recruitosphere, it splintered for many reasons, but to say that it lacks leadership is pretty absurd.  Fame does not equate to leadership, and while it is possible to make a name for yourself as a stalker, it's also not leadership, and it doesn't last.

Leadership in a online community is fluid, and represents the new kinds of leadership you are talking about.  Centers of influence move constantly, and authority is situation and context based rather than hierarchical.

Holiday Tips For Recruiters And Candidates

It may be creeping up on you, or you may have been buying groceries for a week, but Thanksgiving and the holiday season are fast approaching.  While chowing down on turkey and swilling eggnog, you might give some thought to your career, or to how you sell during the holidays. 

Advice for Candidates:
1) Act Now.  Don't wait until January 1 to start looking for a job.  That's when everyone hits the job boards.
2) Be Social. Attend lots of corporate parties (there's no better place to talk business then a corporate party, and if you're lucky, the festive cheer will lead to referrals, phone numbers, and a new job in your stocking.
3) Enjoy The Season, but Not Too Much.  If you're a candidate, now is not the time to put that jingle bell message on your answering machine or cell phone.

Advice for Recruiters:
1) Respect the Holidays. Some people do not like to work over the holidays.  If you are encountering resistance, be sensitive that there may be extenuating circumstances.  Don't be too cheery or cheesy with your holiday wishes.

2) Work On The Holidays:  In direct contradiction to number 1, remember that people are taking time off to shop, to relax, and using vacation up at the end of the year.  If you work hard at this time, you'll get people when they aren't at work, and prior to the rush of calls in the New Year.  The market is tight, and while you have to be respectful, you also have to dig for people who want to be recruited, but haven't had time to look, until December.

3) Don't forget the holiday wishes.  Merry Christmas, Happy Hannukah, or even just Fun Festivus are all important holiday wishes - just make sure you know who you are speaking to. Don't assume - and don't over reach - but a well timed Merry Christmas to someone tired of secular wishes can be a boost to your attitude as well as to your business.

4) Don' forget the e-cards to your contractors.  A little goes a long way. If you're not sending out Christmas cards to you contractors - send them an e-card. 

Advice for Salespeople:

1) Call Early.  Even the most diligent of holiday workers is mentally kicking off by 2:00 or 3:00 in the month of December.  Early calls suggest that you are not giving up on business, but you are leaving your afternoons for shopping, egg nog, and office parties.  7:00 a.m. - 9:00 a.m. calls are a prerequisite.

2) Save your meetings for the afternoon - managers are open to meeting you - and an afternoon can be a casual meeting or coffee or tea or at least not the formal meet and greet you normally use as your introduction.

3) Get your Holiday Cards out early. The day after Thanksgiving is the earliest they should receive the cards - but anytime in the first week is fine.  Managers put those cards up on their desks and boards - the more they have, the more important they seem to co-workers.  Cards sent the day before Christmas have almost no value - and they let the manager know you aren't that organized.

4) Use your time to understand their first quarter needs. If they have business - great.  Many times managers don't - so you have to turn this visit into an analysis of what you'll be doing for them in the next three months.

5)  Schedule your next meeting.  Don't let a prospect escape without scheduling the next phone call or meeting. Telling them when you will next speak with them and then following through is very important.  "We'll talk in January," is not a vote of confidence in you abilities - it is a dismissal.

6)  Go easy on the holiday goodies. The last thing most of us need is more holiday junk food.  Sudoku puzzles, small books and pamphlets, and something they will actually use in the new year (not another coffee mug) is your goal.  Another coffee cake or bagels is overkill, and too many other account managers use this as their hook.

Your managers and lazy recruiters will tell you that December is the slowest month.  While many managers do take that time off, remember that this is the time to differentiate yourself.  There's less business, but less competition, which means more business for you.

Good luck, and so I can be the first to say it, Merry Christmas, St Louis.

Michael Arrington Fails To Show At BlogWorldExpo

Update:  Rick Calvert of  BlogWorldExpo is laying the blame for Mike Arrington not appearing at his own feet.  In this lengthy entry, Rick says there was a miscommunication in e-mails, and he gave Michael the wrong date.  Mike had every intention of appearing, and even offered to fly in Friday morning.

Good enough for me.  Rick seems like a straightforward guy, and states clearly that the problem was his, not Michael.  But then Michael writes at CrunchNotes that he never agreed to attend, and normally doesn't go to conferences, and we should all back off the criticism.   Yes, he's busy, but the excuse is still a bit thin.  The answer basically comes to, this wasn't important to me, so I didn't worry about it.   That's a fair statement - he's running a business and can't afford to follow up with every person who wants to hear from him.  Basically - bloggers aren't important, his business is. 

And that's his right, but if he wonders why people jump all over him, then he needs to spend a bit more time hanging around bloggers.  The story was out - it gets corrected, and people who jump to conclusions are shamed.  Welcome to the world of immediate reporting.  I imagine there are several hundred CEO's who feel the same way about information reported on TechCrunch.  The truth is we heard "I forgot," and responded.  It was a story - a big one if it was true. 

The bigger question is why bloggers should hold up Michael Arrington as an industry leader if he clearly doesn't want to be.  He got his fame and money not just by working hard, but as a result of his readers.  When he decides that he owes nothing to the blogosphere, either in terms of explanation or in showing up to key events, he shouldn't be surprised if he takes a few hits.  Blogs got big because the public wanted information from people who weren't arrogant elites.  As we grow in size and influence, if we don't self-police, how are we different than the regular media?

A blogger, especially one who owes their career to the blogosphere, should know that.  So point taken, Michael.  You don't speak at conferences.  No one has the right to ask you to be a leader, or to give a damn about new media.  We get your message loud and clear.

End Update:  

I was in the Cult of Blogging presentation this morning. Leo LaPorte was there, and Justine from iJustine. Om Malik and Michael Arrington were not.

Om had a good excuse – he hurt his back. I’ve done that, and completely understand. But the reason we heard about Michael Arrington of TechCrunch, that he just “forgot,” is really kind of lame.

 This has been a big event, and it really showcases successful business blogging, as opposed to the theorists that have been attending conferences. It’s a big deal, and most of the people I have met have been great.

I don’t want to jump on the bandwagon that’s going to be flogging Michael, but I’d like to see him explain to the blog community why he wasn’t here. Arianna Huffington ditched the conference earlier in the week, but she’s not a blogger – she’s a media personality who attached her name to a growing movement. She’s not one of us, so I’m not particularly worried about missing her. Good riddance.

But Michael – he’s one of us. He’s a blogger who made good, and has built a useful and profitable site. For him to blow us off, if that is what happened, is unacceptable. Michael, I may just be a little blogger, but I want to know why you failed to show. If you attended the conference, and feel the same way, please write a post and let me know about it. We have to hold industry leaders accountable.

Other links:  JeremiahChris Brogan, Allen Stern.

Blog World Expo: Tracking Reputation In The Blogosphere

Franki and I are here in Las Vegas, attending the Blog Word Expo.  Our goals are to:
1)Meet other bloggers to build our network
2) Find possible employees to work in our social media marketing firm.
3) Find out if any companies are here that like our unique take on working with social media.

The first session is on Tracking Reputation in the Blogosphere (more on this at brandstorming).  The session is run by online monitoring companies, Umbria, Collective Intellect, and filtrbox.  They are doing a decent job of explaining that.

Howard Kaushansky is talking about moving past monitoring, and into gaining insights from your customers.  That's a pretty powerful statement.  Rather than just looking at whether someone is talking about your brand, you can use the blogosphere as a giant focus group.  Your customers are telling you what they want.  Are you listening?

Update:  The question of influence comes up, and the panelists aren't that happy with internet rankings.  They specifically discuss Technorati and Alexa and Compete, but PageRank fits into this too.  A corporate type asks the question of engaging with these people.  Do you legitimize them?  They are clearly thinking of influence in a old style corporate sense.  Your online reputation is different than that of your offline reputation, and it's important to recognize that in an era of search engines.

I'm not a banking industry expert, but I do show up on the first page of Google for Wells Fargo Business Line of Credit as an unhappy customer.  That only happens because I've been fortunate enough to build up a high-ranked blog or two that is content-specific. How then would you rank my influence?

As Robin points, out influence is not static.  A blogger may have influence on a single topic and a single moment in time, which is what makes this so vague.

Good panel.  I'm going to go up and chat to these three.
Questions to ask them:
Are you getting blowback from people who don't like to be monitored (Howard says no, in fact most people who respond like that they are paying attention.)
Is there an algorithm to track influence?  No.  There are alogrithms they use internally, but they work in conjunction with eyeballing the site.  Robin says eyeballs, but they also have internal). Howard says they do have algorithm.

Sitting Down With David Manaster

I've run into David Manaster at three times now.  I saw him for lunch when he came into town, I chatted with him at the San Diego ERExpo, and I spent a not insignificant amount of time with him at the NAPS conference this weekend. 

Some things you might not know about the founder and CEO of ERE.

1) He ran a marathon.
2) He started ERE from his parent's basement.
3) He has an intern program that is wildly successful for bringing in new talent and promoting them.
4) He is a case study in how to run a business as an entrepreneur (rather than stay at the $400 hotel, he stayed next door in the cheaper hotel).
5) He's a Mac fan, and could teach me a few tricks on how to improve my productivity with it.
6) He's a genuinely nice guy who listens to those around him.
7) He's a better blogger than he gives himself credit for.

Lest you think I'm trying to get hired or something, I'm actually writing this because I initially saw ERE as competition to Recruiting.com.  We were the brash young upstarts, and ERE the stodgy industry dinosaur.

How wrong I was!  The more I spend time around ERE staff and learn their story, the more impressed I am.  Set aside questions about global warming, and there's a lot to admire about David and his staff.  Sometimes we miss that in the blog-eat-blog world we've created.

Blogging Live From The NAPS Conference

An interesting day down here in San Antonio.  It started with a 7:00 a.m. executive briefing sponsored by Keen Hire.  Margaret Graziano had a panel that included Shally, Joyce, me, and Margaret, to talk about the changes coming to the staffing marketplace.

NAPS is the National Association of Personnel Services, which means owners of staffing firms across the country.  There is an emphasis on certifications, one that I have looked down upon in the past, but am starting to understand from a selling standpoint.  If you have the right certifications, you can sell to Human Resources executives, something more and more necessary in the staffing world.

The focus of the panel, and Margaret's excellent talk later that morning, was the ways in which staffing and recruiting are changing.  It's not enough to find people anymore.  Recruitment Process Outsourcing is coming, and if you're the kind of firm that relies on recruiters who surf Monster and send over candidates without professionally screening them, you're going to be in a world of hurt in the next few years.

I'll have more on Margaret's talk later.  It's information you should all know.  And if you want to purchase assessments, you can always head over to the Keen Hire website.

In St. Louis news - our fair city is being well represented in Texas.  Sendouts.com sponsored the meeting, and is throwing a shindig tonight.  Scott Ginsberg, the Nametag Guy, was our lunchtime speaker (and a regular blogger).  The Fordyce Letter is a prominent feature, and Mark Berger is also speaking.  And then of course there's me.

And the Marriott Riverwalk.  Wow, what a hotel.  Really, really classy and beautiful.  But their WiFi policy sucks.  $250 a day for the conference floor ($10 in the lobby).  The Holiday Inn Market Square, where I'm staying, has free wifi.





Jason Goldberg And Web 2.0

We know Jason's heading on to greener pastures, so let me pass on to you what I think Jason Goldberg's enduring legacy will be.

Jason will be known, and rightfully so, as the person who brought Web 2.0 to the corporate recruiting world.  I attended Jason's speech in St Louis last year.  It was the one and only time I met him.  His speech, while it was nothing new to me, was like a blast of lightning to the 80 some people in the room at the Westin in downtown St Louis.  They had never heard the things he brought to them.

Web 2.0?  Post and Pray?  Social Networking? Blogs?  Jason was bringing the gospel of the social media world to a group that was still struggling to write job descriptions for the local newspaper.  And in a Nixon going to China manner, I'm pretty sure there weren't many people that could have brought that message successfully to corporate HR departments.

Now, of course Jason hasn't actually left Jobster yet, but I do believe the company is in good shape, and we'll see the results of his work in the next few years.  Jobster was the darling of the blogs for a long while, and when they stumbled, Jason took the brunt of the criticism.  Some of it was fair, and some was not, but if Jason had not made Jobster the leader, none of the blogs would have bothered taking shots.

So good luck, Mr. Goldberg. Thank you for your time.

Full Disclosure:  I was technically a consultant for Jobster for a brief time in June 2006 when Recruiting.com was sold, and currently am a minor stockholder in the company.

Jason Golberg Out Of Jobster? Rumor Or Fact?

WARNING:  The following is idle speculation.

ValleyWag, which is about a reliable as the Drudge Report, is reporting a rumor that Jason Goldberg may be leaving Jobster for the east coast. Or at least his partner is.

Sources say that Goldberg's husband, Thomas, has been telling friends of their upcoming move to New York City and, on his last day at Seattle advertising firm Wong Doody, sent out a company-wide goodbye email indicating that he was leaving for geographical reasons, not personal or professional ones. Goldberg glosses over the rumor, telling us "My husband Thomas is applying to graduate-school programs in a number of cities. We currently have no plans to move. And no, I am not leaving Jobster."

Now, I want to stress a couple of things.

One:  Goldberg denies this.
Two:  Valleywag is a rumor site.

I have no independent knowledge of this, and have not called Jason to find out.  Take this with a grain of salt.  But we've seen denials from CEO's before.  Interesting that it even comes up.  We all know that Jason was involved in the first Clinton Administration.  Could he be making plans for the second, if Hillary wins?

Carnival Of The Recruiter Deadline: Today at 7:pm CST

The Carnival of the Recruiters deadline is coming.  I have about a dozen submissions so far.  These are the best of posts, mashed together into one big meaty stew of bloggy goodness.

The theme will be The High School Cafeteria, and I'll be categorizing your posts as those favorites from the lunch lady.

If you're still interested, send me an e-mail with the link to our favorite post of the week, your name, and your blog title.  The e-mail link is up there on the right.  Alternately, you can submit here to the Carnival homepage.

The Carnival debuts Tuesday morning.

Next week's host will be Paul DeBettignies from MNHeadhunter, and after that, Jason Alba from JibberJobberRecruiting Animal will host on the 21st, which means we just need someone for the 14th.  These will appear on a carnival page, soon.

Get those entries in, so I can make them into entrees.

Clarifying The Carnival Of The Recruiters

I mentioned the carnival of the recruiters earlier last week, and wanted to clear up some misconceptions about what I'm looking for.

The Carnival is not a guest post.  It's a collection of links for your best post of the week.  You take a post you already published, and if you would like to see it get more attention, you forward it to that week's carnival host.

We link your post, with a clever hook, and put it in with the "Best of" posts from other bloggers.

If you are a host, you collect the posts and create  big link post.

Hopes that clears things up.  So send me your links for Friday's Carnival, and if you want to host next week's, leave a comment and your website.

Announcing Carnival Of The Recruiters!

We've tried just about everything else in the recruiting community, but one thing I don't remember us sampling is the phenomenon known as the carnival.

A carnival, in blog terms, is a traveling weekly column, where bloggers send in their best story of the week,to be coalesced into a single steaming pile of, uh, goodness.  The idea originally came from Siflay Hraka, and was used to great effect in the early days of blogdom.

The premise is simple.  We write - a lot.  And with so much information free flowing around the net, sometimes are best work gets lost as it scrolls down the page.

The rules are simple.  The homepage for the Carnival is here.  I'll also be creating a Page here at StlRecruiting that lists the people who are hosts, and the available dates.  I have several of you in mind, but after about the first month, I'll open it up to anyone.  At that point, we'll have a sign-up sheet page where anyone who wants to host the carnival picks their week. The first week will be here at StlRecruiting.com.

So how do you run a carnival?
Step 1:  submissions are due by Friday at 5 p.m. for the week following.  Carnivals are posted on Tuesday, either as a large compilation of every post, or as a Best of Submissions, in which case the host picks the best posts and links those.

Each carnival has a theme, chosen by the author, and the author groups submissions in that theme.

Since we're starting this late - all of the posts you submit will have until Friday, August 24th at 5.p.m. PST.  The first posting will be August 28th, early Tuesday morning.

So if you want to be a part - forward me your best posts to jdurbin@durbinmedia.com with the subject, Blog Carnival, or submit them through the Blog Carnival, or send them by carrier pigeon.  And leave a comment if you want to be a host.

Let the Games Begin!

Jobster And Facebook News

Jobster's new Facebook Employment Application is going to turn some heads.  A write-up over at Seattle Recruiting.com

All Your Face(book) Are Belong To Us: Facebook Bans Recruiter

Harry Joiner sent me a note two days ago telling me he was banned from Facebook for uploading his addressbook.

I know that sounds crazy - but that's all he did, and his response was a notice telling him he had been banned, and then a second notice telling him the decision was final.

What? What kind of idiot company encourages you to upload your address book and then bans you for doing so?  Facebook, that's who.

Predictably, the recruiting blogopshere is coming to Harry's defense.  Here is a list of sites writing in support, and they include the Animal's research into other Facebook members who have been banned, and don't know why.

So the policy of Facebook is to ban its members without warning, and refuse to tell them what they did to get banned.  Who made up that rule?  I signed in to my account, and I can't see anything that tells you not to upload your address book.  The Facebook website even encourages you to do so and tells you how to create a contact list. 

I wonder what that number is?   100 people in your contact list  equals banning?  1000 people?

Or maybe it's because Harry is a business?

In addition, it is a violation of our Terms of Use to use one's account for advertising or promotional puroses.

 

One - their employee needs to watch out for typos. Two, if you are in business, and you want to network with other people for business reasons, it stands to reason that Facebook doesn't want you.  Well, I guess they better cancel my account then.  And while you're at it, cancel the account of every other person I'm connected to.  We're in this to make money, and we wouldn't sign up to Facebook if we weren't.

I wonder how many of those 30 million members signed up because they wanted to make money, and heard Facebook was the next big thing?  If we can't use it, we'll leave.  And if we leave, the Facebook bubble pops, and returns to a social website for teens and college kids.  That's over half the users.  Yep - over half of Facebook Users are over the age of 25.  We're not on it to arrange parties or meet people.

Here's a scary thought.  Let's say you build your social network on Facebook instead of LinkedIn.  You speak to clients, and add them to your list as you grow.  You use the site to stay in touch with those clients, and then one day, you're banned.  No reason, no recourse.  Everything you built up is gone, and Facebook won't tell you why. 

Don't think it can't happen.  Lucky for Harry he was banned on the first day, and not after he invited his entire network to join.

This whole situation is mindboggling, and represents hubris of the first order.   Maybe when you have 31 million members, you don't have to pay attention to your actual users, but my hope is that reporters catch wind of this story, do some digging, and start poking some holes in the Facebook mythology.

Right now - every Web 2.0 company is rushing to build widgets to grab hold of the Facebook community.  I wonder what happens when one of them violates the Terms of Service while using their widget.  Many companies are planning multi-million dollar widget strategies.  With the kind of arrogance displayed in banning Harry Joiner, it won't be long before people start to question why they're investing time and money into a company that doesn't want them there. 

Marketing Professors has more on who owns your data.  In this case, Facebook does.



You'll find physician jobs on TheRecruiter.com.


UpDated: Job Spam: NetRecruit, IBM And How Not To Solicit A Resume

Updated:  I received a phone call from Chris Forman, CEO of AIRS this morning.  We talked through what happened, and the results of that call are beneath the fold.

Original Post: I get a lot of job-related spam - with an e-mail address that's been all over the net, and with several blogs that focus on recruiting, it's only natural that companies looking to hire and software companies looking to solicit me would get me on spam lists.

But when they're really bad, you know I have to need to come out and write unkind things.  It's not in my nature, but it is for the greater good of the community.

Today, I received an email that purported to be from IBM.  The e-mail read:

Dear James:
We recently found your resume while searching resume job boards and believe you may be a match to a position we currently have open, specified by our requisition B037085 - Network/Application Performance Consultant.  If you are interested, please click here to apply on-line and review the job posting.
 
We look forward to hearing from you.

The address said DoNotReply@us.ibm.com.

Now - I don't click on links from e-mail.  Too much chance of foul play.  So I hovered my mouse over the link marked here, and saw it went to a place called NetRecruit.net.

Continue reading "UpDated: Job Spam: NetRecruit, IBM And How Not To Solicit A Resume" »

Don't Forget to Have Fun

The following is a guest post from Liz Handlin for the College Recruiter BlogSwap.

Sometimes we all work too hard or get too caught up in what is going on at the office. It's natural because I think that for most professionals, our jobs are important to us and we want to excel at in our career of choice. There is nothing wrong with working hard but it's important to keep your job in perspective. This is especially true for entrepreneurs who usually have to work long hours to make their businesses successful.

I find that it's easy for me to spend hours and hours in my office working on resumes for clients, writing articles, working on marketing programs for BroadPeak, or networking. The work never ends and I can always think of something that I should be doing to expand or improve my business. I have been working really hard at completely breaking away from work for chunks of time to spend time with my husband. It's so important to remember that our loved ones are more important than our business and to make sure that we take the time to enjoy our relationships rather than letting ourselves get sucked into the never ending cycle of work, ideas, and more work.

Last week, my husband took a few vacation days and I rearranged my workload so that I could take a day off to spend with him. We drove to San Antonio to go to Sea World (we had always wanted to see the Shamu Show which was pretty impressive) and had a great time. We didn't talk about work at all...instead we just laughed and had fun together. By the time I turned on my computer the next day I was totally recharged and reconnected with my husband. The time I spent having fun helped me to rest, relax, and to be more productive when I returned to work.

It is so easy to think that if we aren't at our desks we aren't being productive. And believe me, when you are an entrepreneur there is always a feeling of panic when you aren't working because if you don't work you don't make money. I find that when I take a little time off work to focus on what is really important in my life (family) that I return to work with a renewed focus and energy that makes me a little more efficient and effective at what I do.

So, don't forget to have fun with your loved ones...that is really what life is all about and you may find that your work improves when you take time off to enjoy life a bit.

Jobster And RecruitingBlogs.com Make Up

Jason Davis just wrote a post detailing a happy ending for the Recruiting.com/Recruitingblogs.com kerfuffle.

Jason Davis comes out and says that he understands Jobster's viewpoint.  While he says it was not his intention to compete, he understands that Jobster has a right both to hold him to his non-compete and in their view, they felt Jason was violating the terms of their agreement.

Jobster, on the other hand, has agreed not to try to shut down RecruitingBlogs.com, and seems to have given Jason Davis some leeway in pursuing things that interest him.

In return, Jason Davis is going to use the RecruitingBlogs.com platform to help promote Recruiting.com (which he was already doing, but it will be more visible now).

All in all, a happy ending for everyone.  Could it have been headed off prior to the public airing of the Cease and Desist letter?  Possibly.  I'm always a little leery of anything getting done with lawyers get involved - they are paid to win, not to play nice.  Check out a recent article from Techdirt to understand who should be in charge of such decisions.

But still - maybe we can all use this moment as a way of breaking tension, and starting over. 

The Recruitosphere, or whatever we want to call it, is small.  It's influence is small because so very few recruiters know about us.  As I've mentioned before, the knitting blogs are kicking our you-know-what in numbers.  Cyberspats between influentials in the recruiting blogosphere make no sense, because we're fighting over such small turf, and the results create negative backlash for all of us.

So I'm hanging up the gloves, and let me be the first to extend a hand to every person I squabbled with, and wish them the best.  I want Recruiting.com to succeed with John Sumser at the helm.  I want Jobster to succeed with Jason Goldberg at the helm (I am a stockholder, after all).  The more successes for each of us, the better for all of us.

A lot of people have taken a negative stance towards Jobster, and I think that's a mistake, and has been on occasions, unfair.  Despite their faults, Jobster has done more than any other online employment company to spread the idea of new and more effective ways to hire more people.  In the end, that is the purpose of all of this blogging. We want to hire more people and make more money.

So while I'm not a big fan of holding hands and singing Kumbaya, I would very much like to see recruiting bloggers start to work together, and my posts will reflect that - beginning with social media marketing strategies that companies can employ to tap the potential of the recruiting blogosphere.



Find San Francisco jobs at SanFranJobs.com.

Breaking News: Jobster Tries To Shut Down RecruitingBlogs.com

I guess it had to happen eventually, but Jobster, the owner of Recruiting.com, has decided that rather than compete in the online employment space, they're going to try to shut down Recruitingblogs.com, the new site started by Jason Davis.

Last Thursday, I received a letter from Lawyers representing Jobster letting me know I had to shut down RecruitingBlogs.com immediately or Jobster would take action. They say that RecruitingBlogs.com is causing damage to their business and that I am in violation of my non compete.

For those not aware, Jason Davis was the founder of Recruiting.com (I was one of his writers, added later in the process), and he sold the property to Jobster last Spring.  When it happened, everyone was full of excitement that Jobster, who in our minds was the first Web 2.0 employment company, was going to take Recruiting.com and build on its success.

Jason worked for Jobster for a year on contract, a year that saw Recruiting.com turn from a group recruting blog to a Digg-type site.  Users could submit stories, and readers would vote on them.  The site was given very little attention from Jobster, and improvements were rare, so when Jobster decided that it wasn't worth it to renew the contract on the same terms, they brought on John Sumser of Interbiznet.com to run the place.

Cue the evil music.

John is a well-known industry figure, but he spent the months before taking the reins bashing bloggers in general, but specifically calling out the people who kept the recruiting community vibrant.  In other words - he trashed his users - repeatedly.

John has been at it a couple of months now, and traffic has been plummeting.  It's been falling from its peak since December, but it's gotten worse since John came aboard.  An unofficial boycott, created by people like me who stopped submitting, commenting, or reading Recruiting.com when John came aboard, is the most likely reason.  We protested his arrogance and his insulting word